Declaration
1.1. We acknowledge the importance of protecting everyone’s privacy and are committed to maintaining the confidentiality of our users’ information. This privacy policy is intended to inform you about the collection, sharing, and use of personal data when you use our website. It also outlines how you can access, update, or manage your personal data.
1.2. By using our site, you agree to the terms of this privacy policy.
Definitions
2.1. “Personal information” refers to data about an identifiable individual, in accordance with privacy protection laws.
2.2. “Privacy protection laws” refer to the Personal Information Protection Act in the private sector, R.S.Q. P-39.1, as well as the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5, and their respective regulations.
2.3. “Privacy policy” refers to this policy governing the collection, use, disclosure, retention, and deletion of personal information in compliance with privacy protection laws.
Personal Data
3.1. For the purposes of this privacy policy, personal data encompasses any information about you that enables your identification. When you interact with our website, we may collect personal data, including but not limited to:
3.1.1. Your full name.
3.1.2. Your email address.
3.1.3. Your phone numbers.
3.1.4. Cookies, if accepted during your visit to our website.
3.1.5. Information collected during your website visit, including your IP address, operating system, browser type, device type, and timezone settings.
3.1.6. The date and time of your website visit.
3.1.7. The pages of our website you visit.
3.1.8. Documents you have viewed and any other correspondence with us.
3.1.9. Any other information relevant to the services we offer.
Cookies
4.1. Our website uses cookies, which are small pieces of information stored on your computer to identify your browser during your interaction with the site. Cookies may contain user identifiers and preferences. Our service providers use cookies, and these may be stored on your computer during your website visit.
4.2. On our website, we use cookies for the following purposes:
4.2.1. To identify you when you visit our site.
4.2.2. To assist administrators in managing site content during creation and updates.
4.2.3. To store your preferences and customize the site accordingly.
4.2.4. To enhance account security by preventing fraudulent use of login information and ensuring the security of our site and services.
4.2.5. To analyze the usage and performance of our site and services.
4.2.6. To promote our services to generate interest and engagement.
4.3. If you prefer not to use cookies, you can configure the settings in the cookie consent banner that appears on the homepage during a visit.
Collection and Use of Information
5.1. We only collect personal data when you give us your consent or voluntarily provide it to us via our website. We believe in minimizing data collection and limiting its use to the purposes for which we have been authorized to provide our services.
5.2. The personal data we collect is used to manage our business, maintain and develop relationships. Collecting this data helps us better understand our visitors and the website content that interests them. The objectives of this collection include, but are not limited to:
5.2.1. Responding to your requests, comments, or questions.
5.2.2. Improving the content, appearance, and usefulness of the site and tracking its usage for internal analysis purposes.
5.2.3. Providing necessary notices and informing our users of site updates.
5.2.4. Sending offers, announcements, or newsletters via email to your address.
5.2.5. Fulfilling our obligations arising from contracts entered into with you.
5.2.6. Managing and planning our activities while ensuring compliance with applicable laws and regulations.
5.2.7. For research, statistical, website improvement, product and service development activities, and to evaluate the effectiveness of our advertising.
5.3. Any use or disclosure of your personal data for purposes other than those described in this policy will require your prior consent.
Data Storage and Security
The personal data we collect is stored on our web hosting provider’s servers. Upon receiving your personal data, we implement reasonable administrative, technical, and physical security measures to protect this information from misuse, loss, unauthorized access, alteration, or disclosure, to ensure its confidentiality.
6.1. We apply appropriate security measures based on the sensitivity of the information collected, including physical, organizational, and technological measures. Access to your personal data is restricted to authorized personnel. Personal data is only used or disclosed for the purposes for which it was collected, with the consent of the parties concerned, and is retained only as long as necessary for those purposes.
Responsibility
7.1. We are responsible for the collection of personal data from our users.
7.2. Company: Prêts Éclair
7.3. Data Controller: Frederick Tremblay
Phone: (581) 745-8736
Email: info@preteclair.com
Disclosure and Retention of Your Personal Data
8.1. We do not sell, rent, or disclose your personal data to third parties in any way, except as provided for in this privacy policy or individually agreed upon in a separate agreement.
8.2. Any complaint, question, or issue violating this privacy policy will be handled confidentially. However, disclosures may be necessary to resolve issues and implement appropriate solutions.
8.3. We retain the personal data we collect for the duration of our business and as long as necessary to provide the services you have requested or to comply with applicable legal, tax, or accounting requirements. We do not retain your data longer than necessary, except in compliance with applicable laws.
8.4. Personal data no longer necessary to achieve identified purposes will be destroyed, erased, or anonymized.
Access to Your Personal Data
9.1. You have the right to access your personal data in our possession, to update and correct inaccuracies, subject to certain legal exceptions. You may request corrections or updates to your personal data, or the deletion of your personal data from our database.
9.2. If you wish to update your personal data, please contact us using the information provided in section 8.3. When contacting us, we may ask for personal information to verify your identity and ensure the proper handling of your request.
9.3. If you request the deletion of your personal data, we can only honor it to the extent that this data is no longer necessary for purchased or used services, or is required for business or legal requirements or record-keeping obligations.
9.4. If you have consented to the collection and use of your personal data, you also have the right to withdraw this consent.
Failure to Provide Personal Data
10.1. When the law requires the collection of personal data to enable us to provide our services and you do not provide this data, we may not be able to provide you with the services for which you have engaged us. In such situations, we may need to cancel our agreement or contract, and we will inform you in case of cancellation due to a failure to provide personal data.
Transparency
11.1. We are committed to being transparent about the personal data we collect, use, and store. We encourage you to contact us via one of the methods provided in section 8.3 if you have any questions.
Updated: May 2024
